Is Hiring A E Commerce / Online Marketplace Retainer Worth It In Malaysia?



Is Hiring A E Commerce / Online Marketplace Retainer Worth It In Malaysia?


What really is E Commerce enabler / Online Marketplace Retainer , how do E Commerce enabler / Online Marketplace Retainer agent work, what is the advantage of utilizing E Commerce enabler / Online Marketplace Retainer?

An E Commerce enabler / Online Marketplace Retainer agent is a business that gives a end to end web based business administration to other businesses that are trying to sell their products & services on online marketplaces , for example, Qoo10, Lazada, Shopee, Tokopedia, Bukalapak, Tmall, JD, or some other regional e commerce platforms.

Let's be honest, opening your own online e commerce store can be very challenging. Everyday tasks such as timely customer service , regular daily check-in , delivery management , inventory management for online store /flash sale / promotion and tons more work is not as easy as it seems.

These things might seem to be very simple to solve if you have the extra money / salary to spare. But you are looking for an experienced online store management talent and seriously looking to expand your business ,then you are better off looking for a highly experience E commerce / Online Marketing Operation outsourcing firm.

What sort of problem is really taken care of by E Commerce enabler / Online Marketplace Retainer?

E commerce Online Store Management

E Commerce enabler / Online Marketplace Retainer helps you from start to the end. Helping you setup your own brand e commerce store on all the major online marketplaces based on your requirement ( example : Lazada , Shopee , Ebay etc). It does stop there , they will also help you manage the day to day operations, planning promo and marketing campaign. A great E Commerce enabler / Online Marketplace Retainer will take up the responsiblity of boosting up your sales and brand image without being told. They will advice and work with you to review your store and suggest ways to improve it! E Commerce enabler / Online Marketplace Retainer will also represent you to bargain with these online marketplace for best online presence for your brand.

Inventory Listing & Price Control

E Commerce enabler / Online Marketplace Retainer also helps manage your online store contents. They help to produce professional photography, copywriting enticing description while also maintaining pricing and promo to be able to be competitive in the market. They will also constantly work close with online marketplace representative to get the best promo slot for you

Order Processing & Fulfillment

Each online marketplace has their own standard and requirement, including lead time for order response, and delivery. A great E Commerce enabler / Online Marketplace Retainer needs to be able to manage multiple online marketplace while ensuring best delivery methods possible to fulfill the order. They usually have a warehouse on their own to manage the retail pick and pack for your products.

Customer Service

Every customer of your e commerce store has different needs and is required to be treated as such, hiring a great E Commerce enabler / Online Marketplace Retainer allows you to do so without breaking the bank. They have a highly trained and professional customer service team.

Reporting

One important aspect in any business is reports. Reports such as sales report, SKU progress report, competition report are needed to use be used as a benchmark to grow and expand the online marketplace store's business. E Commerce enabler / Online Marketplace Retainer provides you all the reports you need along with analysis and recommendation for improvements.

Paid Ads

In the current world of IT , Advertisement evolves to digital form as the reach and effectiveness are much better than conventional advertising medium and more effective than TV ads, igital Ads also have better utilization, since we can specify our target based on demography, or even behavior. This will provide a more effective and efficient way to tap into your prospect market with the least time needed.

After reading this article , you might feel very overwhelming to manage your own e commerce store and also hoping to scale it exponentially. But don't worry , that is why E Commerce enabler / Online Marketplace Retainer companies exist ! They are here to help you especially with the current boom in the e commerce space now!

We Are Online Marketplace Retainers



With our team of experts in digital customer engagement & analysis , we will manage and provide your store with a professional look and also enhancement of all your product photo and product description to maximize sales conversions


With a ready team of experts on e commerce customer engagement , operations , customer service and order fulfillment , we can take up the full operations of your e commerce store and you can focus on the rest. Our solution is also very affordable with a monthly fee at least 50% cheaper than hiring a full team.


Our company has been in the IT industry for 10 years and in E commerce operations management for the last 3 years. We have helped more numerous companies successfully scale their businesses online and even manage to help some companies scale their profit 5x

Ask for a FREE consultation !


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